Professional Resume

Robert Woonacott

914 Pennoyer, Grand Haven, MI 49417 | Email: robert@woonacott.com

Professional Summary

Accomplished professional with expertise in team leadership, business development, web development, marketing strategy, and brand management. A highly skilled HVAC specialist, IT consultant, public speaker, and radio personality, with a track record of delivering effective marketing campaigns, business growth strategies, and technological solutions. Adept at trend analysis, program development, client services, and strategic planning, ensuring high-impact results in both corporate and entrepreneurial settings.

Core Competencies

✔ Business & Brand Development
✔ Marketing Strategy & Social Media Management
✔ Project & Program Management
✔ Web Development & Graphic Design
✔ HVAC Systems & Troubleshooting
✔ IT Support & Consulting
✔ Public Speaking & Presentation
✔ Leadership & Team Building
✔ Quality Control & Process Improvement

Professional Experience

Resthaven – Grand Haven, MI (2023 – Present)

HVAC Specialist

  • Oversee the facility’s heating, cooling, and ventilation systems.
  • Ensure optimal performance and regulatory compliance for all HVAC operations.

Grapids Heating & Cooling – Grand Rapids, MI (2018 – 2023)

Trades Administrator & IT Specialist

  • Managed all company IT infrastructure, including computers, phone systems, mobile devices, and field technology.
  • Oversaw warranties, permits, and online management software for HVAC installations.
  • Provided technical support for service technicians in the field.

AireServ Heating & Cooling – Grand Haven, MI (2017 – 2018)

HVAC Service Technician

  • Diagnosed and repaired heating and cooling systems in residential and commercial properties.
  • Provided customer consultations and energy-efficient solutions.

Automatic Spring – Grand Haven, MI (2016 – 2017)

Robotic Engineer

  • Designed and implemented automated sorting software, improving production efficiency by 20%.
  • Led robotic system programming for manufacturing line optimization.

Shape Web Designs – Grand Haven, MI (2001 – Present)

Founder & Web Development Consultant

  • Develop and maintain custom websites, branding, graphic design, and online marketing solutions for small businesses and corporate clients.
  • Specialize in social commerce, digital advertising, SEO, and content strategy.
  • Built a Podcast Radio Station with 3.6 million global listeners.

PST Small Engine Repair – Grand Haven, MI (2008 – 2010)

Operations Manager

  • Successfully launched and managed business operations, driving first-year revenue to $375,000 and increasing growth by 15% in year two.
  • Marketed Dixie Chopper commercial mowers, positioning the company as a key distributor.

Chucks SME – Clarksville, TN (2000 – 2004)

Operations Manager

  • Managed small engine repair business and developed marketing strategies to increase sales and customer reach.

Riptarget – Fort Campbell, KY (1997 – 2000)

Supervisor

  • Oversaw network installations and IT infrastructure at Fort Campbell, ensuring system security and efficiency.
  • Programmed and set up automated target systems for military training exercises.

Key Achievements

  • Developed a nationally recognized marketing and branding strategy for multiple businesses.
  • Created and managed a radio podcast station with over 3.6 million listeners worldwide.
  • Founded Shape Web Designs, providing web development, hosting, marketing, and IT consulting services.
  • Designed and programmed robotic sorting systems, increasing manufacturing productivity by 20%.
  • Set up targeting systems for Fort Campbell, Kentucky, aiding in military training precision.

Technical Skills

✔ Web Development & UX/UI Design
✔ Social Media Marketing & SEO
✔ Graphic Design & Photography
✔ IT Infrastructure & Troubleshooting
✔ HVAC Systems & Maintenance
✔ Electrical & Mechanical Systems
✔ Public Speaking & Broadcasting
✔ Certified Welding

Education & Certifications

Baker College – Associate’s Degree in Business & Marketing
Michigan Tech School – Certificate in Sound Production & Engineering
Fremont High School – Diploma in General Studies